Shipping Policy

Order Cutoff: 4:00 PM ET

Processing Time: 1–2 business days (Monday–Friday)

Estimated U.S. Delivery Time: 4–7 business days

Shipping: Addison Bree serves customers throughout the United States. Orders are prepared for shipment during regular business days and delivered through established shipping carriers.

Shipping Cost: Free shipping on all U.S. orders.
Carriers: USPS, UPS, FedEx, or another trusted regional shipping carrier.
Tracking: A tracking link will be sent to you by email once your order has shipped.

How Your Order Is Handled

Once your order is confirmed, you will receive an email confirmation and our team will begin preparing your items for shipment. Most orders are processed within 1–2 business days, Monday through Friday.

Once your order has shipped, we will send a tracking link directly to your email address so you can follow its progress. Delivery typically takes 4–7 business days. Delivery times may vary slightly depending on your location, carrier conditions, holidays, weather, and other circumstances outside of our control.

Addison Bree works with established shipping carriers to provide reliable delivery throughout the United States.

Delivery Delays

If your order has not arrived after the estimated delivery period has passed, please review your tracking information for the latest shipping updates.

We recommend allowing an additional 2 business days for unexpected carrier delays. If your order still has not arrived after this time, please contact us at support@addisonbree.com, and our customer support team will assist you.

Package Marked as Delivered but Missing

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your property, with household members, neighbors, building management, or any secure delivery location where the carrier may have left the package.

If you are still unable to locate your package, please contact us at support@addisonbree.com within 7 days of the recorded delivery date. We will review the available tracking information and assist you in investigating the issue.

Order Cancellations

If you would like to cancel your order, please email support@addisonbree.com as soon as possible. We will do our best to accommodate cancellation requests if your order has not yet entered processing or been prepared for shipment.

Once an order has been processed, packed, or shipped, cancellation may no longer be possible.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email support@addisonbree.com with your order number and clear photographs of the item and packaging.

Our customer support team will review the issue promptly and, when appropriate, arrange a replacement, send the correct item, or provide another suitable resolution.

Shipping Address Accuracy

Please make sure your shipping address is complete and accurate before submitting your order. Addison Bree is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@addisonbree.com. We will do our best to update the address before the order is processed or shipped.